WorkForce Pro/Mobile Workforce Management
TechView
A point-and-click web-based platform to manage work orders, accounts, and equipment in real-time. Connects wirelessly to billing system via smartphone, tablet or laptop.
DispatchView
A dashboard-based tool for dispatchers. Monitor the status and location of technicians, manage work orders and communicate with field staff via internal messaging.
ReportView
A customizable, integrated solution for compiling and reporting data across platforms, eliminating the need to reconcile between billing systems and suppliers.
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TicketView
A dashboard-based ticketing and escalation system that can integrate with any billing system. Used for escalated customer or plant maintenance situations.
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RouteView
Integrate with Google Maps, ICOMS and Workforce Pro – generate, preview and manually alter routes prior to committing to your billing system without overbooking.
OutageView
Know when and where your system and network outages are with OutageView. Easy to use dashboard, biller integration for fast node and hub declarations.
Customer Relationship Management & Professional Services
Customer Relationship Management
IVR Email
Pay by Phone
Surveys
Custom
Professional Services
Business Process Review
WorkForce efficiency
Training
Customized applications
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