PeakView Solutions LLC has announced that Mediacom Communications Corporation has launched PeakView’s next gen workforce quota application AppointmentView© across its entire customer fulfillment base. Mediacom has licensed PeakView’s PointView© quota management application for 7 years prior to this new launch.
“We are very excited that our long-time customer Mediacom has launched our most advanced quota management application,” said Manny Miera, PeakView’s Founder & CEO. “Appointmentview© gives Mediacom better visibility into the quota availability in every one of their localities, down to the time slot, and provides optimal control of their fulfillment capabilities. AppointmentView© integrates the workforce management platform to the billing platform to provide up-to-the minute resource accuracy.”
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About PeakView Solutions
PeakView Solutions has been a cutting-edge provider of workforce logistics and quota management software solutions to the cable industry since 2006. With PeakView’s software, cable companies have been able to optimize workforce productivity, minimizing days-out fulfillment and narrowing appointment windows. PeakView’s applications support more than 30,000 technicians, office and management staff across 47 states, covering over 30,000,000 cable customers.
About Mediacom Communications
Mediacom Communications Corporation is the 5th largest cable operator in the United States and the leading gigabit broadband provider to smaller markets primarily in the Midwest and Southeast. Through its fiber-rich network, Mediacom provides high-speed data, video and phone services to over 1.4 million households and businesses across 22 states. The company delivers scalable broadband solutions to commercial and public-sector customers of all sizes through Mediacom Business, and sells advertising and production services under the OnMedia brand. More information about Mediacom is available at www.mediacomcable.com .
